What are Managed Services?
Our Managed Services are designed to eliminate the stress of managing IT yourself, so that you can focus on running your business. We are experts in running an efficient IT operation by leveraging the latest technologies. In addition our proven Managed Service model has enabled our clients to become more efficient and productive, by eliminating unforeseen technology issues through our proactive approach, superb response time, and world-class customer service.
What do Managed Services include?
OSI's Managed Services consists of all aspects of a comprehensive IT department including:
- Helpdesk Support
- Remote support on demand when you need, by phone, email, or remote access.
- Onsite support as requested by scheduled visit or emergency service.
- Network Management
- 24x7 server/workstation monitoring
- Routine maintenance, server/workstation patching and updates
- Antivirus/Anti-spam management
- Server/workstation backup management
- System administration/infrastructure management
- Documentation/license management
Are Managed Services for you?
Whether you require complete Managed Services including Helpdesk Support and Network Management or if you have in-house IT personnel and only require Infrastructure or Network Support. OSI's Managed Service plans are extremely flexible and customizable to your organization's needs. Our advisors will work with you to develop the best Managed Service plan that fits your organization.
Click here to request a Managed Services proposal!