IT SUPPORT

IT Support

Your staff rely on technology, therefore receiving fast, reliable, and competent IT support is critical to the success of your organization. We have mastered running an efficient IT operation with processes that are down to a science.  Your organization can rest assured knowing that your staff have support coverage anytime and anywhere they need it. IT support services include:

Helpdesk

  • Remote support- on demand when you need it, by phone, email, or chat
  • Onsite support- as needed by scheduled visit request or emergency response
  • Dedicated onsite support- augmentation staff onsite at your office 
  • Retainer & Subscription-based plans

Network Management

  • 24×7 server/network monitoring
  • Patch management and maintenance
  • Antivirus management
  • Data backup management
  • System/network administration
  • IT Documentation & SOP development
  • Voice/Video administration