Implementing a Technology Strategy
The first step in implementing a Technology Strategy is to develop a team. This team is typically led by the CIO/CTO of an organization, however organizations that do not have internal resources in technology positions can fill this role with external consultants with technology expertise. The team must also consist of individuals from various functions across the organization who are passionate about technology and will serve as advocates to the rest of the organization.
The next step is to thoroughly define the organization’s business objectives in order to align the technology strategy. Once long-term business objectives are clearly identified, then a plan needs to be developed that exactly defines what needs to happen over the next three years. Note that a one or two-year plan is not going to result in a technology transformation on its own, as large-scale changes always take longer than expected.
Once a detailed plan is drafted, the technology strategy should be aligned with the organization’s technical architecture. The organization’s long-term technology strategy will not be realized if the underlining IT infrastructure cannot support it. Therefore, ensuring an architecture roadmap is developed, is critical to successfully executing the technology strategy. The architecture roadmap will provide a technical perspective on the maturity of existing applications and hardware infrastructure. It should consider when software and hardware might reach end of life, as this will be a factor when implementing new technologies.
Next it is important to prioritize technology initiatives strategically. No matter what the size of an organization, there are usually never enough resources and funding to meet every demand. Ad-hoc projects will pop-up during the planning process, and each business function within the organization will have their own “special projects”. It is thus important to make strategic choices in the allocation of resources to achieve planned end results and organizational objectives.
The final step is to go out and sell the new Technology Strategy to the organization. This step requires a comprehensive plan as to how the strategy is going to be shared with leadership, executives, and staff, including engagement, communication, and messaging. This process will require repetition to ensure all functions within the organization are on the same page on the overall timetable of the Technology Strategy. Once this has been achieved, Technology Strategy is ready for execution.
Written by: Payam Pourkhomami, President & CEO, OSIbeyond