IT SUPPORT

IT Support

Your staff rely on technology, therefore receiving fast, reliable, and competent IT support is critical to the success of your organization. We have mastered running an efficient IT operation with processes that are down to a science.  Your organization can rest assured knowing that your staff have support coverage anytime and anywhere they need it. IT support solutions in Washington D.C., MD, and VA include:

Helpdesk

  • Remote support- on demand when you need it, by phone, email, or chat
  • Onsite support- as needed by scheduled visit request or emergency response
  • Dedicated onsite support- augmentation staff onsite at your office 
  • Retainer & Subscription-based plans

Network Management

  • 24×7 server/network monitoring
  • Patch management and maintenance
  • Antivirus management
  • Data backup management
  • System/network administration
  • IT Documentation & SOP development
  • Voice/Video administration 

OSIbeyond provides comprehensive network management, this includes proactive 24×7 monitoring of all production systems, monthly maintenance and patching of servers, daily verifications of backup logs, documentation and standard operating procedure development, technology lifecycle and asset management, antivirus and anti-spam management, server and network administration, telephony management, and hardware/software procurement.

While network management consists of a comprehensive scope of work, it is not limited to the aforementioned tasks. OSIbeyond will tailor IT support services to the specific needs of your organization, to ensure all aspects of your IT operations are addressed.  

CONFIGURATOR

Tell us about your organization.

What services are you interested in (select all that apply)?

CONFIGURATOR

IT Support for1 users

required licensing for remote control, patch management, and asset management at $6/user.

Remote Monitoring & Management

Retainer Plans

Subscription Plan

Unlimited remote, onsite, or after hours support $150 /user

CONFIGURATOR

Cloud Solutions

Private Cloud Hosting

Do you need an Application server (finance, AMS, CRM, Remote Desktop)? Includes 100GB hard drive, 8GB RAM, 1 CPU, Windows Server 2019, monitoring and patch management.

Yes No

Do you need a web server? Includes 100GB hard drive, 8GB RAM, 2 CPU, Windows Server 2019, monitoring and patch management.

Yes No

Do you need a Database server? Includes 200GB hard drive, 10GB RAM, 2 CPU, Windows Server 2019, monitoring and patch management.

Yes No

CONFIGURATOR

Enhanced Security Services

Includes:

Yes No

CONFIGURATOR

Equipment Lifecycle Management Subscription based equipment provided at monthly fee.

Do you need workstations?

Yes No

Do you need core infrastructure?

Yes No

CONFIGURATOR

Ready to get started?




















    View Itemized List

    Summary

    Organization
    IT Support
    Cloud Solutions
    Cloud Solutions2
    Enhanced Security Services
    Equipment Lifecycle Management
    Final

    Total Monthly Recurring Cost:$500

    SUMMARY

    Services

    • IT Support
    • Cloud Solutions
    • Enhanced Security Services
    • Equipment Lifecycle Management

    IT Support

    • RMM licensing $6/user per month

    Cloud Solutions

    Enhanced Security Services

    • + Email Security
    • + Multi-Factor Authentication
    • + Security Awareness Training

    Equipment Lifecycle Management

    • Core Infrastructure $175.00/mo
    Back to Form

    summaryTotal Monthly Recurring Cost:$